The member photo gallery is now integrated and live!!  All user albums and pictures have been ported from old gallery.


To register send an e-mail to admin@bmwr65.org and provide your location and desired user name.

Author Topic: Great Customer Service (Bob's BMW)  (Read 689 times)

MightyManfred

  • Guest
Great Customer Service (Bob's BMW)
« on: March 12, 2010, 08:01:41 PM »
I just wanted to let folks in the US of A know that Bob's BMW stands up for their customers. I ordered a new throttle cable for my R80RT and it arrived in 4 days. But the plastic sheathing was cut, exposing over an inch of the metal winding that surrounds the cable. Curses! This was Thursday, 11 March and I had a nice ride to a family event planned for Sat the 13th. I called Bob's right away and they volunteered to send another cable to before I returned the bad one. And when Don heard my situation, he put the replacement cable in FedEx next day delivery at no cost to me! The cable arrived Friday, in perfect condition, and is installed. Bad cable goes back to them on Monday and they will pay me for the postage.

Bob's BMW = a good vendor for airhead owners

Offline Rob Valdez 79 R65

  • Newbie
  • *
  • Posts: 96
  • I Love YaBB 2!
Re: Great Customer Service (Bob's BMW)
« Reply #1 on: March 14, 2010, 09:09:20 PM »
Thank you, Manfred.  Good stories are nice to hear! :)