credit card fraud alert

[montmil]

My credit card issuer (is that a word?) called last evening to ask about a couple recent charges. Two of the three charges were legit... a bike magazine sub and my recent Motobins order.

Number three, in the amount of $258.00+ smackers, was listed as another Motobins order. Not mine!

I emailed Motobins and they responded that there were no charges save the recent legit order. Hum.

Next step with my CC company's procedures is the turn over the email inquiries to them and they are going  to investigate the possible fraud attempt. They told me that there have been, "many recent fraudulent card charges between the US and England." I will not be gigged nor have to pay for the fraudulent charges.

Don't believe for a moment that Motobins is involved. Just a word here as to my recent experiences. If you shop with Motobins or other English vendors, keep a weather eye on your card statement.

Monte

[Bengt_Phorqs]

Thanks for the heads up on that.  I do buy a fair amount of unnecessary items on line and worry about that sort of fraud.

[aussie]

Cheers Monte - have bought quite a lot from the UK

[larstorders]

Yes we're a shady lot   . Check those statements regularly guys.
I was in fact, in Moto-Bins shop this morning and am pleased to say, enjoyed their usual, exceptional high standard of service.

[Justin B.]

What has Moto-Bins said regarding to someone using their name to scam people?  I would think they would be quite pi$$ed, I would be...

[vestandpants]

I would quite imagine they would be Justin, over 'ere I use Motorworks rather than Motobins although I've never had a problem with transactions over the phone, well not yet.

thanks for the advice monte will keep an eye on my bank statement as ive just been paid

[Justin B.]

I have bought a ton of stuff from them, no problems so far.  But, I did just place a web order a few days ago so I guess I'd better keep an eye on things...

[montmil]

As explained to me by my card service... someone called us due to a red flag of some sort that had popped up. A real, live person called with the amounts, vendors, plus dates and times of postings. They did not ask us for any of our financially sensitive personal info.

Two were legit charges but the big tab was not mine. Damien at Motobins immediately responded to my email the same day I hit send. No activity on my card at their end. So...

Called my card service. Instructed to complete the "inquiry" form on back of our statement, including copies the vendor response info. Card company will begin their investigation and ol' Monte will not be gigged for the money or take a credit report hit.

We also canceled the credit card through our credit union and got a new one.

A bit of a hassle but I appreciate the card company's support and their electronic watch dog. Throw him a bone.

Again... It ain't Motobins but the card company stated that they have had this problem with purchases between the USofA and England. Suggest all maintain a tactical and situational awareness.

Monte

My wife is the actual  eagle-eyes on our card statements. This is the first time we've experienced a situation like this.