I got on so well with my local dealer that they saw my bike twice after it arrived from Germany.
The first time was when they unboxed it, removed the German rego plates (that they were specifically instructed not to do) and then gave it a "complete service" which they were also instructed not to do as it was serviced prior to being re-boxed in Berlin (Euro delivery). The quality of service was so good that I resent the noisey tappets and then re-timed it correctly, and as they could not, or would not tell me what oil they put in - I drained that and replaced with a known brand.
The second time they saw it was a warranty job to replace a leaking rear main seal. On that occasion they put the flywheel on out of time and I had to have a yelling match with the dealer-principal to have that fixed. When they fixed the flywheel positioning they damaged one of the mirrors and then denied doing so - fortunately a blistering letter to BMW Australia resulted in a new mirror turning up in the post.
After that, the dealer never saw the bike again. For a time I bought my parts direct from the State Distributor, but then I discovered Motobins and I never looked back.
My wife's experience with the G650GS and the current dealer in Cairns has been so inspiring that we have ignored a recall to have the ECU re-flashed to "improve idle stability and reduce cutting out at low revolutions when cold". As her bike does not exhibit either symptom and given the local horror stories that abound about the dealer (and my own discoveries when I fitted the lowering links after riding it home brand new) mean that they are never going to see it again. There is a highly skilled independent BMW service agent 1800km south of here and we will drop in to see him on our way South later this year and he can update the ECU in the 650.