Even a stuck clutch I'd still expect to see a little backlash/play in the rear wheel rotation in one direction or the other. But maybe there isn't, or it is small enough that the owner cannot tell the difference.
Try pulling the plugs out of the cylinders, so you effectively have no engine compression to work against. Push the bike off the centerstand and just try to roll it back and forth in your garage. If you hear the wooshing of air out the spark plug holes when you push the bike then the gear box is in gear and is driving the engine. Turn the key just far enough to light up your dash lights to see if the neutral indicator is on. If it is - it is lying to you and the gearbox is really in gear. Then try pulling the clutch lever in and pushing the bike forward and back - you should have room to do this 8-10 feet in either direction ideally. If the pistons do not move while doing it this time, then your clutch is not stuck and is working OK.
You need to do some diagnostics to identify whether the problem is in the clutch, the gearbox, or further back, and this may help rule out some things.
I am wondering if this might be one of the infamous shift cam/pawl spring problems, where in it leaves the gearbox stuck in whatever gear it was in and one cannot shift out of it, regardless of the neutral switch indicator. The only way to get the gearbox out of gear again is to turn it upside down - which is usually done with taking the gearbox out of the bike, rather than flipping the whole bike upside down. Requires gearbox teardown to fix - I hope this isn't the case for the owner as it will likely run $500 to repair, but if one is unlucky enough to have it happen, you really have no choice in the matter.